EPISKIN has implemented a successfull ISO 9001 quality management system since 1999 to guarantee:
- Standardization of Production and QC processes
- Reproducibility of human reconstructed models
- Customer satisfaction
OUR HIGH-QUALITY MASS PRODUCTION RELIES ON A DAILY COMMITMENT THROUGH:
Traceability
- Batch files including protocols, reagents, equipments and operators
- Standard Operating Procedures regularly updated
- Quality Controls for all batch of products, documented with a QC certificate
Technical requirements
- Controlled and selected critical components
- Production of models in ISO6 clean rooms
- Preventive maintenance of equipment and facilities
Performance
- High Qualification of the staff
- Key indicators and internal audits for continual improvement of processes
Communication with our customers
- Reactive and dedicated Sales Department
- Qualified scientific and technical staff to answer customers questions
- Annual
satisfaction survey to improve our services